Fair questions, straight answers
If yours isn't here, ask it on a call. It'll probably end up on this page.
Working together
We have been burned by an agency before. Why would this be different?
Judge us weekly. Every Friday there is something live or something you can click. If a Friday comes and goes with nothing to show, you'll know in week one, and a sprint is only two weeks long.
Who will we talk to?
The people doing the work. There is no account manager between you and them, and the person on your Monday call is the person building on Tuesday.
Can one small team really cover marketing, AI and software?
The campaign needs a landing page, the landing page needs a form that talks to the CRM, and the CRM needs an assistant to sort the leads. Marketing, AI and software end up being one problem with three names. When a job needs a specialist we don't have, we'll say so before you pay for it.
What do you need from us?
One person who can make decisions, 30 minutes on Mondays, and access to the tools we will be working in.
Where are you based, and does the time zone matter?
Nimblebase LLC is registered in Sheridan, Wyoming, and the team works remotely. Monday calls are scheduled inside your working day, whatever your time zone.
Pricing
How much does it cost?
Sprints, projects and the monthly team are all priced up front. The pricing page explains what each one includes.
What if a Friday delivery misses?
We tell you on Thursday, say why, and agree what ships instead. If it becomes a pattern, the two-week sprint and the 30-day notice exist so that leaving is cheap.
Do you mark up ad spend or tools?
No. You pay platforms and vendors directly.
Ownership
Who owns the work?
You do. Ad accounts, code, data and documents sit in your accounts from the first day.
What happens if we stop working together?
You keep everything: accounts, code, data and documents. We write handover notes and remove our own access.
AI and your data
Is our data used to train AI models?
Not by us. Where a vendor offers a no-training setting, we switch it on in your account. What may be sent to a model is agreed in writing before we build.
Do we need to clean up our data first?
No. We start with the data you have, and the first week shows what needs fixing.
Tell us what's stuck. We'll tell you what we'd ship first.
No deck and no pitch. Bring the problem and we'll work through it with you.